Privacy Policy

Effective Date: May 13, 2026

Welcome to SmartScalePro.ai, a consulting brand operating under the DBA (“Doing Business As”) SMART Scale Group, which is owned and operated by RD&T Media & Events, Inc. (“Company,” “we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, disclose, process, and protect information when you access or interact with:

SmartScalePro.ai
Intelapex.com

This Privacy Policy applies to all consulting services, AI-powered systems, workflow automation services, digital marketing systems, assessments, communications, websites, applications, and related interactions operated by SMART Scale Group and its affiliated brands.

By accessing our websites or using our Services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Corporate Structure and Brand Relationship

SmartScalePro.ai is a consulting and business transformation brand operating under the DBA SMART Scale Group, which is owned by RD&T Media and Events, Inc.

SMART Scale Group may also operate affiliated brands, service divisions, and digital properties, including:

Intelapex.com

References throughout this Privacy Policy to “SmartScalePro.ai,” “SMART Scale Group,” “Intelapex,” “RD&T,” “Company,” “we,” or “our” may collectively refer to the parent corporation, DBA, affiliated brands, contractors, employees, representatives, and authorized operators associated with delivering Services.

2. Who We Are

SmartScalePro.ai provides services including:

AI consulting
AI readiness assessments
Workflow automation
Business process optimization
AI implementation guidance
Digital transformation consulting
CRM and systems integration
Operational strategy
AI-powered business solutions
Automation architecture
Revenue growth consulting

Our Services are offered throughout the United States and may also be accessed by international clients.

3. Information We Collect

We may collect the following categories of information:

Personal Information

Name
Email address
Phone number
Mailing address
Company name
Job title
Business details

Consultation and Business Information

Operational challenges
AI readiness information
Workflow details
Project requirements
Assessment responses
Strategic goals
Consultation notes

Communication Information

Form submissions
Appointment requests
Chat communications
Email correspondence
Customer support interactions

Payment and Transaction Information

Payments may be processed through third-party providers. We may collect:

Billing information
Invoice history
Transaction records
Payment status information

We do not store full payment card information on our servers.

Technical and Usage Information

IP address
Browser type
Device identifiers
Operating system
Session duration
Referral URLs
Website interaction data
Clickstream activity

Cookies and Tracking Technologies

We use:

Cookies
Pixels
Analytics tools
Advertising technologies
Tracking technologies

to improve functionality, analytics, marketing effectiveness, and user experience.

Third-Party Information

We may receive information from:

Referral partners
CRM systems
Marketing platforms
Analytics providers
Public databases
Social media platforms

4. How We Use Information

We use collected information to:

Deliver consulting and implementation services
Conduct AI assessments and operational evaluations
Respond to inquiries and support requests
Schedule consultations and meetings
Improve website functionality and Services
Process transactions and invoices
Send marketing communications where permitted
Manage CRM and automation systems
Conduct analytics and reporting
Protect against fraud or unauthorized activity
Comply with legal and regulatory obligations
Enforce agreements and policies

5. Marketing Communications

We may send:

Educational content
Newsletters
Promotional emails
Event invitations
Marketing updates

You may opt out at any time by:

Clicking unsubscribe links
Contacting us directly

Transactional or service-related communications may still be sent when necessary.

6. Legal Basis for Processing (International Users)

For users located outside the United States, including users subject to GDPR or UK GDPR, we may process information based on:

Consent
Contractual necessity
Legal obligations
Legitimate business interests
Fraud prevention and security purposes

7. Sharing and Disclosure of Information

We do not sell personal information in the traditional sense.

We may share information with:

Service Providers

Third parties assisting with:

Website hosting
CRM systems
Automation platforms
Payment processing
Analytics
Scheduling systems
Cloud storage
Marketing systems
Communication platforms

Legal Compliance

We may disclose information:

To comply with laws or regulations
In response to subpoenas or legal requests
To enforce agreements
To protect rights, safety, or property
To investigate fraud or misuse

Business Transfers

Information may be transferred in connection with:

Mergers
Acquisitions
Corporate restructuring
Asset sales

With Your Consent

We may share information when you explicitly authorize us to do so.

8. Data Retention

We retain personal information only as long as reasonably necessary to:

Deliver Services
Maintain business records
Resolve disputes
Enforce agreements
Meet legal, tax, or regulatory obligations

When no longer needed, information may be securely deleted, anonymized, or archived.

9. Cookies and Tracking Technologies

Our websites use cookies and similar technologies for:

Essential functionality
Analytics and reporting
Marketing and advertising
Performance optimization
User experience improvements

You may manage cookies through browser settings. Disabling cookies may impact website functionality.

We may use third-party advertising and analytics services that collect browsing behavior across websites.

10. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information.

These rights may include:

Accessing your information
Correcting inaccurate information
Requesting deletion
Restricting processing
Objecting to targeted advertising
Requesting data portability

California Privacy Rights (CCPA/CPRA)

California residents may have rights to:

Know what personal information is collected
Request deletion of personal information
Correct inaccurate information
Opt out of certain data-sharing practices
Limit use of sensitive personal information

Virginia, Colorado, and Other State Privacy Rights

Residents of states with applicable privacy laws may also have rights related to:

Access
Deletion
Data portability
Advertising opt-outs

To exercise privacy rights, contact us using the information below.

We may verify your identity before processing requests.

11. Do Not Track Signals

Some browsers transmit “Do Not Track” signals. Because there is no universally accepted standard, our websites may not respond to all such signals.

12. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However:

No transmission over the internet is completely secure
No system can guarantee absolute protection
Users remain responsible for securing their own systems and credentials

13. Artificial Intelligence and Automated Systems

Our Services may utilize:

Artificial intelligence systems
Machine-learning technologies
Workflow automation
Predictive analytics
AI-generated recommendations

These systems may produce outputs, recommendations, or automations that are incomplete, inaccurate, or inconsistent.

Users and clients remain responsible for reviewing and validating all outputs before relying on them for operational, legal, financial, or strategic decisions.

14. Third-Party Links and Platforms

Our websites may contain links to external websites or third-party platforms.

We are not responsible for:

Third-party privacy practices
External content
Security standards of third parties
Policies of linked providers

Users should independently review third-party privacy policies.

15. Children’s Privacy

Our Services are intended for business and professional use only and are not directed to children under the age of 16.

We do not knowingly collect personal information from children under 16.

16. International Data Transfers

If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where privacy protections may differ from those in your country.

By using our Services, you consent to such transfers where permitted by law.

17. SMS Communication & Mobile Data

By providing your phone number, you consent to receive SMS communication for SMART Scale Pro, including appointment reminders, meeting links, notifications, and other business-related communications. Message frequency may vary. Reply STOP to unsubscribe or HELP for assistance.

Mobile information and SMS opt-in data will never be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

18. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Updated versions will be posted on our websites with a revised effective date.

Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.

19. Contact Information

SmartScalePro.ai
A Brand of SMART Scale Group
Owned and Operated by RD&T Media and Events, Inc.

5885 Cumming Hwy
Suite 108-139
Sugar Hill, GA 30518

📧 Email: info@smartscalepro.ai
📞 Phone: 478-993-0421

🌐 Website: SmartScalePro.ai
🌐 Website: Intelapex.com

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