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Terms & Conditions

Effective Date: May 13, 2026

Welcome to SmartScalePro.ai, a consulting brand operating under the DBA (“Doing Business As”) SMART Scale Group, which is owned and operated by RD&T Media & Events, Inc. (“Company,” “we,” “our,” or “us”).

These Terms and Conditions (“Terms”) govern your use of the SmartScalePro.ai website, consulting services, automation systems, AI-powered solutions, digital platforms, and related services (collectively, the “Services”).

By accessing this website or using our Services, you agree to be bound by these Terms. If you do not agree, you should not use this website or our Services.

1. Corporate Structure and Brand Relationship

SmartScalePro.ai is a brand and operating division under the DBA SMART Scale Group, owned by RD&T Corporation.

SMART Scale Group may also operate affiliated brands and service divisions, including but not limited to:

References throughout these Terms to “SmartScalePro.ai,” “SMART Scale Group,” “RD&T Media & Events, Inc.,” “Company,” “we,” or “our” may collectively refer to the parent corporation, DBA, affiliated brands, contractors, employees, representatives, and authorized operators associated with delivering Services.

2. Scope of Services

SmartScalePro.ai provides services including, but not limited to:

  • AI consulting
  • AI readiness assessments
  • Workflow automation
  • Business process optimization
  • AI implementation strategy
  • Operational systems consulting
  • CRM and automation integration
  • Digital transformation consulting
  • Revenue growth strategy
  • Automation architecture
  • AI-powered operational solutions

Services may be governed by:

  • Service agreements
  • Statements of work
  • Consulting proposals
  • Contracts
  • Invoices
  • Engagement letters

3. Eligibility and Acceptable Use

By using this website or our Services, you represent that:

  • You are at least 18 years old
  • You have authority to enter legally binding agreements
  • You will use the Services only for lawful business purposes

You agree not to:

  • Use the website unlawfully
  • Attempt unauthorized system access
  • Introduce malware or malicious code
  • Copy or exploit content without permission
  • Interfere with website functionality
  • Misrepresent your identity or affiliation

We reserve the right to suspend or terminate access for violations of these Terms.

4. Intellectual Property Rights

All website content, consulting materials, frameworks, methodologies, graphics, branding, workflows, automation structures, AI systems, assessments, documents, deliverables, and proprietary business processes are owned by or licensed to RD&T Corporation and SMART Scale Group unless otherwise stated.

This includes:

  • Logos
  • Branding
  • Frameworks
  • AI implementation systems
  • Workflow architectures
  • Consulting methodologies
  • Assessments
  • Automation structures
  • Marketing materials
  • Documentation
  • Proprietary strategies

No materials may be copied, distributed, reproduced, modified, or commercially exploited without prior written permission.

Client deliverables may be subject to separate licensing or usage terms outlined in client agreements.

5. Client Responsibilities

Clients agree to:

  • Provide accurate information
  • Cooperate during implementation and consulting
  • Maintain lawful use of deliverables
  • Review and validate AI-generated outputs
  • Maintain appropriate security controls within their own systems

Clients remain solely responsible for:

  • Business decisions
  • Operational implementation
  • Legal compliance
  • Employee actions
  • Internal approvals
  • Final use of automation and AI systems

6. Artificial Intelligence Disclaimer

SmartScalePro.ai provides AI consulting, automation recommendations, implementation guidance, and AI-powered systems.

Artificial intelligence technologies are evolving and may produce:

  • Inaccurate outputs
  • Incomplete recommendations
  • Unintended results
  • Errors or inconsistencies

Accordingly:

  • AI-generated outputs should be reviewed by qualified human personnel
  • We do not guarantee the accuracy or legality of AI-generated outputs
  • Clients are responsible for validating all outputs before use

SmartScalePro.ai is not responsible for losses arising from reliance on AI-generated content, recommendations, automations, or workflows.

7. No Guarantee of Results

We do not guarantee:

  • Revenue growth
  • Cost savings
  • Operational efficiency
  • Productivity improvements
  • Automation uptime
  • AI accuracy
  • Specific business outcomes
  • Regulatory compliance outcomes

Results depend on multiple factors outside our control, including:

  • Client implementation
  • Team adoption
  • Market conditions
  • Third-party platforms
  • Operational execution

Any testimonials, projections, or case studies are illustrative only and do not guarantee future results.

8. Payments and Billing

Payment terms are governed by applicable agreements, invoices, or proposals.

Unless otherwise agreed:

  • Payments are due according to invoice terms
  • Late payments may incur fees or suspension of Services
  • Deposits and retainers may be non-refundable
  • Work may pause for overdue accounts

Clients are responsible for all applicable taxes and fees.

9. Third-Party Platforms and Services

Our Services may involve integration with third-party platforms including:

  • CRM systems
  • AI platforms
  • Automation tools
  • Cloud providers
  • Analytics platforms
  • Scheduling systems
  • Communication platforms
  • API providers

We are not responsible for:

  • Third-party outages
  • API limitations
  • Platform downtime
  • Security incidents
  • Data loss caused by external providers
  • Changes to third-party pricing or policies

Use of third-party services remains subject to their own terms and policies.

10. Privacy

Use of our website and Services is also governed by our Privacy Policy.

By using our Services, you acknowledge that:

  • Information may be collected and processed
  • Data may be stored using third-party systems
  • Electronic communications may occur
  • Reasonable safeguards are used, but absolute security cannot be guaranteed

11. Confidentiality

Both parties may exchange confidential information during engagements.

Unless otherwise agreed:

  • Confidential information shall not be disclosed improperly
  • Information may only be used for purposes related to the engagement
  • Obligations do not apply to publicly available or independently developed information

Separate nondisclosure agreements may apply where executed.

12. Limitation of Liability

To the fullest extent permitted by law, RD&T Corporation, SMART Scale Group, SmartScalePro.ai, affiliates, employees, contractors, and representatives shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Loss of revenue
  • Loss of profits
  • Loss of business opportunities
  • Loss of data
  • Business interruption

Total liability shall not exceed the amount paid for Services during the twelve (12) months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless RD&T Corporation, SMART Scale Group, SmartScalePro.ai, affiliates, employees, and representatives from claims, damages, losses, liabilities, and expenses arising from:

  • Your use of the Services
  • Violation of these Terms
  • Misuse of deliverables
  • Regulatory violations
  • Unauthorized AI deployment
  • Client-provided materials or data

14. Website Content Disclaimer

Content provided on this website is for informational and business purposes only and does not constitute:

  • Legal advice
  • Financial advice
  • Tax advice
  • Regulatory advice
  • Compliance certification

Users should consult qualified professionals before making legal, financial, or compliance decisions.

15. Service Availability

We do not guarantee uninterrupted access to the website or Services.

We reserve the right to:

  • Modify Services
  • Suspend systems
  • Perform maintenance
  • Update website content
  • Discontinue offerings

without prior notice.

16. Termination

We may suspend or terminate access to Services for:

  • Violations of these Terms
  • Fraudulent activity
  • Security concerns
  • Abuse of Services
  • Non-payment
  • Legal or regulatory reasons

Termination does not eliminate outstanding payment obligations.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Georgia, United States.

Any disputes shall be resolved exclusively in courts located in Georgia.

Both parties agree to attempt good-faith informal resolution before initiating formal legal proceedings.

18. Force Majeure

We are not liable for delays or failures caused by events beyond reasonable control, including:

  • Natural disasters
  • Internet outages
  • Cyberattacks
  • Utility failures
  • Government actions
  • Third-party platform failures
  • Labor disputes
  • Pandemics

19. Changes to These Terms

We reserve the right to update these Terms at any time.

Updated versions will be posted on the website with a revised effective date.

Continued use of the website or Services constitutes acceptance of revised Terms.

20. Contact Information

SmartScalePro.ai
A Brand of SMART Scale Group
Owned and Operated by RD&T Media & Events

Suwanee, Georgia, USA

📧 Email: info@smartscalepro.ai
📞 Phone: 478-993-0421

🌐 Website: SmartScalePro.ai

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